Frequently Asked Questions
Everything you need to know about your luxury hair journey.
What type of hair quality does Ashimary Hair offer?
We specialize in 100% human virgin hair, including high-quality lace front wigs, HD lace closures, and bundles that are tangle-free and can be dyed or heat-styled.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping usually takes 3-5 business days for domestic orders and 5-10 business days for international shipping.
Can I bleach or dye my Ashimary hair?
Yes, because our hair is 100% human virgin hair, it can be bleached and dyed. We recommend consulting with a professional stylist to maintain the hair's integrity.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unused condition with the lace uncut. Please contact our support team to initiate a return or exchange.
How do I maintain my wig to make it last longer?
We recommend washing with sulfate-free shampoo, deep conditioning weekly, and using a heat protectant spray before styling to ensure your hair lasts over a year.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible installment payment options like Klarna and Afterpay for your convenience.